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Privacy Policy for ReenewTV+

Last Updated: December 1, 2024

ReenewTV+ ("we", "our", "the app") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app on your Android TV device. By using our app, you agree to the terms of this policy.

1. Information We Collect
To provide you with a personalized experience, ReenewTV+ collects two types of information:
a. Personal Information When you register or log in to ReenewTV+, we may collect the following personal data:

  • Account Information: Name, email address, username, and payment details (such as credit card information or account details for payment platforms like Google Play).

  • Subscription Information: Details about your subscription (e.g., subscription type, payment history, etc.).

b. Non-Personal Information Additionally, we may collect information about how you use the app, such as:

  • Usage Data: Information about how you interact with the app (features used, time spent, etc.).

  • Technical Data: IP address, device type, operating system, and other device- related data used to access the app.

 

2. How We Use Your Information
We use the information we collect for the following purposes:

  • Provide the service: To allow you to access and use the app, process your subscription, and provide you with updates.

  • Improve the service: We analyze usage data and feedback to improve the app's features, performance, and functionality.

  • Customer support: To respond to your inquiries, comments, or requests for technical support.

  • Marketing and promotions: With your consent, we may send you notifications about new products, promotions, or updates to the app.

 

3. Sharing Information with Third Parties
We do not share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with external service providers who help us operate the app (e.g., payment processors, cloud storage services, etc.). These service providers are obligated to protect your data and may only use it for the purposes we outline.

  • Legal Requirements: We may disclose your personal information if required by law or in response to a valid request by legal authorities (such as a court order).

  • Business Transfers: If ReenewTV+ is acquired by another company or merged with another entity, your information may be transferred as part of that transaction under the same privacy terms.

 

4. Data Security
We implement standard industry security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of Internet transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Data Retention
Your personal information will be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you cancel your subscription, we will delete your personal information within a reasonable timeframe, unless there are legal obligations preventing us from doing so.

6. Your Rights
You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You may correct any inaccurate or incomplete information.

  • Deletion: You may request the deletion of your account and personal data.

  • Objection: You may object to the processing of your data in certain circumstances, particularly when it is used for direct marketing purposes.

To exercise these rights, please contact our support team via the contact section in the app.

 

7. Use of Cookies
ReenewTV+ may use cookies and similar technologies to enhance your user experience, such as remembering your preferences or authenticating you when you log in. You can configure your browser to reject cookies, though this may affect the functionality of the app.

8. Subscriptions and Payments
ReenewTV+ offers in-app subscriptions, which are managed through Google Play Store. Payments are processed directly through the Google Play platform, and we do not store payment information on our servers. For more details on how your subscriptions and payments are handled, please refer to the Google Play payment policies.

9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and, where appropriate, notified to you within the app. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Information
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights regarding your personal information, please contact our support team at: support@reenewtv.com

11. Acceptance of the Privacy Policy
By using the ReenewTV+ app, you accept the terms and conditions of this Privacy Policy. If you do not agree with this policy, please do not use the app.

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